General Inquiries

For questions regarding Azaju products, accounts, billing, or any other general matter, please contact our support team at [email protected]. When submitting a message, include your organization name, a concise description of your request, and your preferred method of contact.

• Subject line example: "General Inquiry – [Your Organization]"
• Typical response time: within 1–2 business days

Developer Submissions

Developers seeking to integrate with Azaju, publish apps on our platform, or participate in our ecosystem should send a complete submission to [email protected]. Please include:

• Project name and a brief description
• Intended platforms and target audience
• Technical overview (APIs, SDKs, authentication methods)
• Security considerations and data handling notes
• Timeline, milestones, and any deadlines

Attachments or links to a developer dossier are welcome where permissible. Our partnerships team will acknowledge receipt and outline next steps within the stated timeframe.

Response Times

Azaju is dedicated to prompt and transparent communication. Typical response windows are as follows:

• General inquiries: 1–2 business days
• Developer submissions: 3–5 business days
• Urgent security disclosures or incidents: addressed per our security policy with potential expedited handling

Our standard business hours are Monday through Friday, 9:00 AM to 6:00 PM local time, excluding public holidays. We aim to provide clear guidance and actionable next steps in every reply.

Additional Help

For self-service support, visit azaju.com/support. If you require assistance outside regular hours, please indicate your time zone and preferred contact method in your message so we can schedule appropriate follow-up.